Are you licensed and insured?

All of our skilled tradesmen hold their required licenses in the state of Texas; plumbing, HVAC, and electrical. We carry comprehensive insurance coverage to protect our clients and our team members throughout the duration of the project.

What is your timeline for completing the project?

Our project timelines vary depending on the scope and complexity of each project. Upon initial consultation and assessment, we provide a detailed timeline outlining milestones and estimated completion dates to give our clients a clear understanding of the project's duration.

What is the payment schedules and options?

Our payment schedule is structured to align with project milestones. Typically, we require an initial deposit to secure the project, followed by scheduled payments at key stages of completion. We are flexible and can discuss specific payment arrangements to accommodate our clients' needs. Forms of payment we accept: cash, check, cashiers check, zelle, and debit cards.

Do you obtain permits and handle inspections?

Yes, we take care of obtaining all necessary permits required for the project, and we manage all inspections throughout the construction process to ensure compliance with local building codes and regulations.

Who will be overseeing the project, and how will communication be handled?

A dedicated project manager will oversee your project from start to finish. They will serve as your main point of contact, providing regular updates on progress, addressing any concerns, and ensuring effective communication between all parties involved. We also utilize various communication channels, including phone, email, and in-person meetings, to keep our clients informed throughout the project.

What warranties or guarantees do you offer on your work?

We stand behind the quality of our workmanship and materials. We offer guarantees to provide peace of mind to our clients. These guarantees cover specified aspects of the completed work and vary depending on the type of project and materials used.

What is your approach to handling changes or unforeseen issues during the project?

We understand that changes and unforeseen issues can arise during construction. Our approach is to address these situations promptly and professionally. We communicate openly with our clients, discussing any proposed changes or unexpected challenges, and provide transparent solutions that minimize disruption to the project timeline and budget.